What is your definition of Leadership?
Leadership can come from anywhere in the organization at any time from anyone – It’s the person with the vision, drive, and knowledge to inspire others to follow. As a CEO, sometimes I am a leader, a follower or a supporter.
What are the most important values and ethics you demonstrate as a leader?
Having an authentic and credible voice as this builds trust among employees, organizational effectiveness, and sets the company for success. The other trait is humility – a humble leader allows others to speak their opinions and respect differences while championing best ideas no matter where these came from.
How do you encourage the development of your employees?
By instilling the right culture and partnering with employees to develop not just themselves, but how they can help develop those they work with. Encouraging feedback loops throughout the organization leads to a more effective team that are consistently iterating themselves to put their best foot forward.
What is your advice to Canadian business owners during the COVID-19 Pandemic?
These are uncertain and unprecedented times for any organization, but I do think safety of others, your employees and playing an active part in the community is of paramount importance. Listening and implementing guidance from the experts is critical, and having business continuity plans in place to help mitigate risk.