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Thoughts on Re-opening your Business by Jeff Hao


Jeff Hao, President, The Logistics Factory Limited (TLF)

With years of experience in the airline industry, logistics and distribution, and International Freight Forwarding in Canada and overseas, Jeff Hao started The Logistics Factory Limited (TLF) in 2013.   Leading a great team he built up, TLF sits #51 of the Growth 500 in 2019 and was awarded as Small Business of the Year – TOP 1 – Up to 10 Employees, by Canada SME in 2019.

Jeff immigrant to Canada in the year 2000, and he holds an MBA from Schulich School of Business, York University.

1. How can businesses smooth the transition of reopening their business in the coming weeks or months? 

First, we still need to follow the protocol of handwashing and sanitize all incoming mails/deliveries for some time.  The company will try to provide hand sanitizer and face masks to our colleagues for them to stay safe.  Also, we will encourage employees to practice social distance and work from home if possible.

2. What are the differences between business operations pre and post-COVID and what is your advice to small businesses adapting to the new normal?

For small business, this might be an opportunity to upgrade online operation system.  On one hand it helps the business in similar situation when we have to work from home again. On the other hand, it helps business to improve efficiency.


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